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You are here: Home / Computers and Internet / Warning – Serious Uninstall Bug with Broadcom Bluetooth Software

Warning – Serious Uninstall Bug with Broadcom Bluetooth Software

By Victor M. Font Jr.
September 17, 20102 Comments

My laptop just got wiped clean! I used the laptop to write my book. It’s gone too. I am so grateful that I backed it up to at least two places.

How did the laptop get whacked? I updated my Broadcom (Widcomm) bluetooth software to a newer version. The install program of the new version runs the uninstall program from the previous version to clean out old files. Unfortunately, the uninstall program doesn’t stop with just the bluetooth software. It wipes out everything on your hard drive. All applications, all data, all documents, the registry, etc. are wiped clean by the widcomm uninstall. This is without a doubt the single worst software bug I’ve ever encountered. Apparently, it’s a known issue that Broadcom has not addressed. Here’s a link to a thread I found on social.answers.microsoft.com.

I was able to boot from my system recovery disk and am running the standard Windows system restore process. It’s been running for about an hour so far. If it doesn’t work, I’ll let you know.

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About Victor M. Font Jr.

Victor M. Font Jr. is an award winning author, entrepreneur, and Senior IT Executive. A Founding Board Member of the North Carolina Executive Roundtable, he has served on the Board of Advisors, of the North Carolina Technology Association, the International Institute of Business Analysis, Association of Information Technology Professionals, Toastmasters International, and the North Carolina Commission for Mental Health, Developmental Disabilities, and Substance Abuse Services. He is author of several books including The Ultimate Guide to the SDLC and Winning With WordPress Basics, and Cybersecurity.

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Comments

  1. Nigel Hanwell

    September 28, 2010 at 1:53 pm

    Ouch. Thanks for the heads up Victor. Will hang fire on any Broadcom bluetooth updates for a while.

    Reply
  2. Victor Font

    September 18, 2010 at 8:19 pm

    After a sleepless night, I had to perform a complete reinstall. Took me all of about 24 hours to bring it back up to speed.

    Reply

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