By Victor M. Font Jr.
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Back in the day, the early-1990s to be precise, another recession affected much of the world. That economic downturn was triggered by Black Monday of October 1987. A stock collapse of unprecedented …
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By Victor M. Font Jr.
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Every Chief Information Officer (CIO) does some sort of cost allocation of IT resources, whether explicitly in a chargeback/showback model or implicitly in his or her annual budgeting process. Most …
By Victor M. Font Jr.
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Most everyone in business has at one time heard of William Edwards Deming. He is most widely known for his role in Japan's reconstruction after Word War II and as the “father of Total Quality …
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By Victor M. Font Jr.
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To whom do you look to as your leadership role model? Perhaps you’ve studied the leadership styles of Jack Welch, former chairman of GE or Doug Daft, chairman at Coca Cola, or Leo Mullins at Delta or …
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By Victor M. Font Jr.
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The Leadership Encounter Workshop
"But he that is greatest among you shall be your servant. And whosoever shall exalt himself shall be abased; and he that shall humble himself …
By Victor M. Font Jr.
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In a May 2004 study entitled “Leading Causes of Outsourcing Failures,” the Outsourcing Center[1] surveyed 305 buyers and providers in North America, …