Victor Font Consulting Group, LLC
Youâve no doubt heard the terms software, freeware, shareware, vaporware, shovelware and bloatware. Today, I want to introduce you to a new term to describe the practice of cell phone carriers who …
Continue Reading about Do Cell Carriers Need To End âForceWareâ Practices? →
In one of the first conversations I had with the Editorial Director of a major publishing house about my book, she asked if I did any kind of social networking or blogging to help self-promote myself. …
Continue Reading about The New King of Beasts—The LinkedIn LION →
The Leadership Encounter Workshop
"But he that is greatest among you shall be your servant. And whosoever shall exalt himself shall be abased; and he that shall humble himself …
So far weâve taken a look at the heart and mind of a servant leader and talked about Leadership EGO. Today, weâre going to discuss the work of a Servant Leader. Are you a Self-serving Leader or a …
Continue Reading about Performance Coaching, the Work of a Servant Leader →
If youâve ever taken a customer service training program, then you were probably taught about the importance of service recovery. Service recovery is taking the necessary steps to sustain customer …
In my last post, I mentioned how wonderful it is to link back up with important people from my youth. During an exchange of emails with my friend Bill, he apologized for an incident that occurred one …
Continue Reading about Learning One of Lifeâs Little Lessons →